PRE-ORDER POLICY

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At La Metamorphose Paris, we offer exclusive pre-order items that are custom-made to order. This allows us to create unique pieces tailored to your preferences and ensure the highest quality craftsmanship.

 

Estimated Delivery Time

 

HAUTE COUTURE : Due to the bespoke nature of our Haute Couture pre-order items, please allow up to 6 weeks for production and additional delivery time (as mentioned in SHIPPING POLICY). 

Each piece is handcrafted with meticulous attention to detail, ensuring that it meets our exacting standards.

 

READY TO WEAR: Due to the made-to-order nature of our Ready-to-Wear items, please allow 7-14 days for production and additional delivery time (as mentioned in the SHIPPING POLICY).

Each piece is crafted with careful attention to detail, ensuring it meets our high standards.

 

Customization and Variations

 

Please note that since our pre-order items are handmade, there may be slight variations in design, craftsmanship, and materials. Each piece is unique and may differ slightly from the images shown on our website, adding to the exclusivity and individuality of our creations. In the event that a material is unavailable, as is sometimes the nature of haute couture, we will contact you personally to discuss suitable alternatives.

 

Payment

 

Full payment is required at the time of placing a pre-order. This secures your item and allows our artisans to begin the customization process.

 

Changes and Cancellations

Once a pre-order is placed, we begin the production process immediately. As a result, we cannot accept changes or cancellations after the order has been confirmed. Please ensure that all details are correct before submitting your pre-order.

 

Shipping

After the completion of your custom piece, it will be carefully packaged and shipped to you. You will receive a notification with tracking information once your order has been dispatched.

 

Returns and Exchanges

Due to the personalized nature of pre-order items, we do not accept returns or exchanges on these pieces. If you have any concerns about your order, please contact our Customer Care team at atelier@lametamorphose.eu, and we will be happy to assist you.

 

Contact Us

If you have any questions or need further assistance regarding our pre-order items, please contact us at atelier@lametamorphose.eu. We are here to help and ensure that your experience with La Metamorphose Paris is exceptional.