Information We Collect

Personal Information: 

When you make a purchase or create an account on our website, we collect personal information such as your name, email address, mailing address, phone number, and payment information.

Non-Personal Information: 

We also collect non-personal information about your visit to our website, including your IP address, browser type, operating system, referring URLs, and other technical data. This information helps us improve our website and services.

How We Use Your Information

To Process Orders: 

We use your personal information to process and fulfill your orders, communicate with you about your order status, and provide customer support.

To Improve Our Services: 

We use non-personal information to analyze website traffic, understand customer preferences, and improve our website and services.

Marketing: 

With your consent, we may use your personal information to send you promotional emails about new products, special offers, and other updates. You can opt out of receiving these emails at any time by clicking the unsubscribe link in the email.

Legal Requirements: 

We may use or disclose your personal information as required by law or to comply with legal processes, protect our rights, or prevent fraud or other illegal activities.

How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes using secure servers, encrypting sensitive information, and restricting access to your personal information to authorized personnel only.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: 

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you. These service providers are required to keep your information confidential and use it only for the purposes for which it was disclosed.

Legal Compliance: 

We may disclose your personal information if required by law or in response to legal requests, such as court orders or subpoenas.

Business Transfers: 

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

Your Rights

Access and Correction: 

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Deletion: 

You have the right to request the deletion of your personal information, subject to certain legal exceptions.

Opt-Out: 

You have the right to opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at atelier@lametamorphose.eu.

Cookies

Our website uses cookies to enhance your browsing experience and provide personalized services. Cookies are small text files that are stored on your device when you visit our website. You can disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at atelier@lametamorphose.eu.